Level: Intermediate
Topic: At the Travel Agent’s

Main skill focus of the lesson:   Speaking

Learner outcome:  The students will be able to sell a holiday to a customer in a travel agent’s using the future passive.

Grammar point: Future passive.

New Vocabulary and functional phrases: travel agent, luxury, complimentary, sightseeing, finest ingredients, to treat someone to, to pamper someone, archaeological site, ancient, travel representative.

Materials: Audio, practice sheets

Part 1. Speaking

The objective of this part of the lesson

To engage students to the topic and give them the opportunity to speak about it using lexis they already know.

Teaches students new vocabulary (lexis) so that they can use adjectives with nouns they collocate with.

Introduction. 2 minutes Hello, I’m Andrea. Please write your names on cards.


Engage: 4/5 minutes

Ask students about their favourite holiday destination. Where would you go, what would you do?

Vocabulary: 10 minutes

travel agent
E – What do we call someone who sells holidays? Who helps to plan a holiday for a customer?
D – travel agent (n)
C – Is someone who works in an aeroplane as a travel agent? Do they book holidays for customers? Where are they based?
B – travel agent (n)

E – what word describes a hotel that is very comfortable and has everything we need?
D – luxury
C – Is camping in rain and thunderstorms with no hot water a luxury?
B – luxury (adj)

E – what word describes a free service or a free drink, free meal. We don’t have to pay for it.
D – complimentary
C – If I have to pay for a drink in a hotel, is it complimentary? If I am offered a free drink when I arrive at the hotel, is that complimentary?
B – complimentary (adj)

E – If we visit a city to see the museums, cathedrals, churches and famous places, what are we doing? What word is used to describe this?
D – sightseeing
C – If I spend two weeks at the beach on holiday and don’t visit the towns and cities have I been sightseeing? If I go to Paris and visit the Eiffel Tower, the Louvre, Montmartre and the Champs-Elysees am I sightseeing?
B – (to go) sightseeing (noun)

finest ingredients
E – What words do we use to describe the best food to cook with? There’s nothing better.
D – finest ingredients
C – Does McDonald’s use the finest ingredients? Do chefs who cook in Michelin star restaurants use the finest ingredients? What are the ingredients used to make a salad?
B – finest (superlative adj) ingredients (noun) fine (adj)

to treat someone to
E – How do we describe giving someone a present, a gift, or an experience? It is normally a surprise or a reward.
D – to treat someone
C – If I buy you ice cream because I want to give you a reward or give you a nice surprise, is that a treat? If I take you to buy ice cream and make you pay for both of us, is that a treat?
B – to treat someone to (v)

to pamper
E – Similar to treat. To treat someone with extreme kindness and indulgence and luxury?
D – to pamper. To be pampered (pp)
C – when you are camping in rain, thunderstorms with no hot water, are you being pampered? When you stay in a luxury hotel, with a spa and receive a massage, are you being pampered?
B – to pamper (v) to be pampered

archaeological site
E – Show images of Pompeii
D – archaeological (adj) site (n)
C – Is Pompeii an archaeological site? Is the Cite de l’Espace an archaeological site?
B – archaeological (adj) site (n)

travel representative
E – If a travel agent sells holidays, what type of person takes care of people when they are on holiday? They are available to answer questions and provide advice on tours.
D – travel representative

C – Is someone who works as a waiter in a hotel a travel rep? What about someone who meets people at the airport and takes them to their hotel?
B – travel representative (n)

Part 2. Practice

Activity 1.

Listening exercise. Travel Agent roleplay.

Duration: 12 minutes

Objective:  To practice vocabulary and introduce students to the grammar point, the present/future/past passive voice. This will prepare them for the production.

Students will mainly be: Listening

D – Work alone.

I – Listen to the conversation between the travel agent and the customer.

Answer this question: How much does the holiday cost?

M – for example, I listen to the recording and when I hear the answer I write it down.

T – You have 2 minutes.

S – Write the question on the board.

After 1st play – feedback.

2nd play – listen to the recording and answer the questions.

Read the questions in class.

2nd play.

3rd play. FEEDBACK.

Give dialogue. 2 listening roleplay dialogue travel agents

4th play.

Grammar point

Duration: 7-8 minutes

Objective: Teach grammar point. Demonstrate an active sentence, then change to passive voice. This will prepare students for the production.

Students will mainly be: Listening

Compare Active sentence with passive voice on the whiteboard.

TEFL invite you to the party

Elicit function and form. CCQ.

S + V + O….

What type of sentence is this? Active – the S is doing the inviting. What tense is this?

You are invited to the party….by TEFL

What’s the difference between this sentence and the previous sentence?

Elicit function and form. CCQ.

S + same tense of ‘be’ verb + pp

Who is the focus of this sentence? Is it important who invites the S to the party?

The object becomes the passive Subject.

The subject becomes the agent although it’s not necessary to include the agent in the passive voice because it is not important. It’s not the focus of the sentence.


How do we put this into the future tense?

TEFL will invite you….

Elicit form and function. CCQ.

S + will (future) + V + O

You will be invited to….. by TEFL

Elicit form and function. CCQ.

S + will be (future) + pp ……..prep. + O.

Use incorrect sentences to check understanding.

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Activity 2

Duration: 8 minutes

Objective:  To confirm understanding of grammar.

Students will mainly be: Writing

D – In pairs.
I – Change the active sentence to the passive voice. Write your answers on the sheet.
M- I have completed the first question. Read it out.
T – You have 8 mins.
S – Give handout.



Duration: 10 minutes

Objective: To use vocabulary and grammar learnt in the lesson.

Students will mainly be: Speaking

D – In pairs.
I – One student is the Travel Agent and the other is a customer. The travel agent must sell their holiday to the customer. The customer must ask questions about the holiday, eg food and drink, tours, room service. Use these images to describe your holiday. Change roles when you have finished.
M – For example, go to Paris! You will be met at the airport and driven to your hotel on the Champs-Elysees! You will be taken on a tour of the city and treated to dinner at the Eiffel Tower!
T – You have 10 minutes.
S – give handouts

Filler: DIMTS Present passive game.

Duration: 6-8 minutes

Objective: Speaking practice S – S using grammar point.

Students will mainly be: Speaking

In pairs/groups roll the dice and move along the board. When you land on a box, say a sentence in the present passive using the words in the box.
For example – I land on a box with eat / hamburgers / America. Present passive voice is – Hamburgers are eaten in America!
You have 5 minutes.
Provide handout.

Error correction

Duration: 5 minutes

Objective: To correct errors noted during the lesson.

Students will mainly be: Listening

Further lesson materials